Terms And Conditions
Effective Date: 1st Jan 2025
Welcome to My Kirana Mart! These Terms and Conditions ("Terms") govern your use of the My Kirana Mart App and its services. By using our app, you agree to these Terms. If you do not agree, please refrain from using our app.
1. Definitions
- "App" refers to the My Kirana Mart mobile application.
- "User" refers to any individual accessing or using the app.
- "We," "Us," "Our" refers to My Kirana Mart.
1.2. Non-Personal Information
We may also collect non-personal data, including:
- Device information (e.g., device model, operating system, app version)
- Device information (e.g., device model, operating system, app version)
- IP address
- Location data (with your consent)
- Browsing and usage patterns
2. Account Registration
We use the collected information to:
- You must be 18 years or older to create an account.
- You agree to provide accurate and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately of any unauthorized access or use of your account.
3. Use of Services
- The app is intended for personal, non-commercial use to order groceries.
- The app is intended for personal, non-commercial use to order groceries.
- Misuse of the app, including fraudulent activities, is strictly prohibited.
4. Product Availability and Pricing
- All products listed are subject to availability. We reserve the right to modify or discontinue items without notice.
- Prices are subject to change without prior notice. However, the price at the time of order confirmation will apply.
5. Orders and Payments
- Orders placed through the app are subject to acceptance by us.
- Payments must be made through the available payment options in the app.
- We reserve the right to cancel orders in case of pricing errors or fraudulent transactions.
6. Delivery
- Delivery timelines provided are estimates and may vary due to unforeseen circumstances.
- It is the user’s responsibility to provide accurate delivery details.
- We are not liable for delays or non-delivery caused by incorrect or incomplete addresses.
7. Returns and Refunds
- Returns are subject to our Refund and Cancellation Policy.
- Refunds will be processed as per the payment method used at the time of purchase.
8. Intellectual Property
- All content, including logos, designs, and text on the app, is our intellectual property.
- Users are prohibited from reproducing, copying, or using any content without prior consent.
9. Limitation of Liability
- We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our app.
- We are not responsible for errors or interruptions in the app's functionality due to external factors.
10. Termination
- We reserve the right to terminate or suspend your account if you violate these Terms.
- You may terminate your account at any time by contacting us.
11. Modifications to Terms
- We may update these Terms periodically. Significant changes will be notified via app notifications or email.
- Continued use of the app after updates indicates acceptance of the revised Terms.
12. Governing Law
- These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of [Your Jurisdiction].
13. Contact Us
If you have any questions or concerns about these Terms, please contact us:
- Phone: +919834442159
- Email: info@mykiranamart.in
Thank you for choosing My Kirana Mart. We value your trust and aim to provide the best shopping experience.
