Shipping Policy
Effective Date: 1st Jan 2025
At My Kirana Mart, we are committed to delivering your orders efficiently and promptly. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased through our app.
1. Delivery Areas
- • We currently deliver to selected cities and regions within India. Check availability during checkout.
- • Delivery to remote or inaccessible areas may incur additional charges or longer delivery times.
2. Delivery Charges
- • Delivery charges are calculated based on the order value and delivery location.
- • Exact charges will be displayed at checkout before confirming your order.
3. Delivery Timelines
- • Orders are typically delivered within 2-5 business days from the date of order confirmation.
- • Delivery times may vary based on factors such as location, product availability, and unforeseen circumstances (e.g., weather, strikes).
4. Failed Deliveries
- • If a delivery attempt fails due to incorrect address details or unavailability of the recipient, our delivery team will attempt to contact you for redelivery.
- • Additional delivery charges may apply for repeated failed attempts.
5. Inspection Upon Delivery
• We recommend inspecting the package upon delivery. In case of visible damage or tampering, please inform the delivery executive and contact our customer support immediately.
6. Contact Us
For any questions or assistance with returns and refunds, please reach out to us:
- Phone: +919834442159
- Email: info@mykiranamart.in
Thank you for choosing My Kirana Mart. We value your trust and aim to provide the best shopping experience.
